Senior Techno-Functional Consultant/Technical Lead Oracle FIN - ACS-CSS

As a member of the Support organization, this role delivers post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The role requires resolving post-sales non-technical customer inquiries and technical questions regarding the use of Oracle Electronic Support Services.

Requirements

• Resolve post-sales non-technical customer inquiries
• Provide technical advice to customers and internal Oracle employees
• Lead problem-solving/avoidance team and work with limited guidance from management
• Develop a coherent plan of action to resolve customer situations
• Have excellent communication and listening skills
• Have experience with Oracle's core products, applications, and tools

Benefits

• Competitive benefits based on parity and consistency
• Flexible medical, life insurance, and retirement options
• Volunteer programs to give back to the community