We are seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, shaping strategy, shipping AI-powered experiences, and setting the bar for product craft across the company.
Requirements
- 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses.
- Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces.
- Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production.
- Strong customer empathy with experience leveraging qualitative and quantitative insights.
- Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams.
- Proven ability to lead through influence without direct authority.
- Experience owning product strategy across multiple product areas or workstreams.
- Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency.
- Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists.
- Background in metrics, experimentation frameworks, and data-informed prioritization.
- Experience with Agile product development practices.
Benefits
- Competitive compensation (including stock options)
- Incredible, affordable benefits
- Flexible PTO
- Annual personal development budget
- Remote work (anywhere in the US)
- Flexible work from anywhere culture