Customer Success Manager
Origin EnergySydney, New South Wales, Australia • Melbourne, Victoria, Australia
Posted March 30, 2026
Full Time
About the Company
Origin is a leading energy company in Australia that thrives on finding better ways, working together, and owning its impact.
Job Description
Join Origin's E-Mobility team as a Customer Success Manager, managing high-profile enterprise and public sector customers, ensuring seamless post-sales success in EV charging services.
Requirements
- Identify and implement strategies to optimise account performance, unlock additional revenue streams, and deepen customer partnerships.
- Primary contact for existing EV charging customers, driving account growth, optimisation and satisfaction while achieving sales targets.
- Drive profitability across existing EV Charging accounts through proactive account management and value-led solutions.
- Oversee seamless handovers, onboarding, and execution of EV charging solutions.
- Develop and track SLAs and KPIs to enhance efficiency and customer experience.
- Educate customers on Origin's EV charging solutions and provide expert recommendations across our Origin Zero products and services.
Benefits
- 21 weeks of paid parental leave for primary carers with flexible return options.
- Thrive in a culture of personal and professional growth.
- Enjoy a central CBD location with access to parking and public transport.
- Purchase up to four additional weeks of leave annually.
- Engage in opportunities through the Origin Foundation to support your community.
- Powering your career with unbeatable perks - Get discounted electricity, gas, and internet as an Origin employee.
- Explore unique and cost-effective employee EV Car subscriptions.
