Guest Experience SR. Floor Supervisor - Las Vegas
Original X ProductionsLas Vegas, Nevada, United States
Posted April 10, 2026
46000 - 46000 USD
Full Time
About the Company
Original X Productions is a leading provider of live events and immersive location-based entertainment worldwide. Specializing in creating unforgettable experiences that connect audiences with beloved entertainment properties, OGX has hosted over 2 million guests across iconic attractions like The FRIENDS™ Experience and Harry Potter™: Magic at Play. With an innovative approach and a focus on storytelling, OGX continues to expand its offerings, including a new partnership with Hershey set for fall 2024.
Job Description
OGX is seeking a Sr. Floor Supervisor in our Guest Experience department to help create an immersive, welcoming, and positive experience for guests. The ideal candidate thrives in fast-paced environments, has the ability to work with a variety of personalities, and can project a positive image to both team members and visitors.
Requirements
- Provide leadership and sound judgment to the operations management team
- Member of the MOD (Manager on Duty) rotation
- Oversee on-site day-to-day operations
- Maintain a strong presence throughout the experience
- Assist with onboarding & training tasks
- Work with Department Managers and Team Leads to implement mentorship program
- Develop and coordinate Team Lead for a day program
- Assist with staff engagement & incentives program
- Work with Guest Experience Manager to coordinate email correspondence
- Assist Site Manager with administrative tasks
Benefits
- Health Benefits including medical, dental, and vision
- Individual Retirement Account
- Commuter Benefits
- Paid vacation and sick leave
- Opportunities and encouragement for growth and advancement