Hardware Technician 1 - Voice IT Field Support Specialist

Conducts site surveys, assesses and documents current site configuration and user requirements. Configures computers, communications devices, and peripheral equipment. Troubleshoots and repairs computer workstations, printers, peripherals, and teleconferencing equipment.

Requirements

• High school/GED and zero (0) to two (2) years of experience AND 8570 Certification. Preferred Security +.
• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
• Well-versed in installing windows, software, applications, antivirus and patches.
• Demonstrated ability to read and understand technical manuals and schematics.
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
• Able to manage time and priorities effectively.
• Able to work efficiently with minimal supervision.
• Proficient in working with end-users remotely.
• Demonstrated expertise in Active Directory security and policies.
• Excellent analytical and problem solving skills.
• Outstanding communication skills to relate with team members and support workers.

Benefits

• Medical, dental and vision insurance
• 401(k) or other retirement plan
• Paid time off
• Paid holidays
• Paid sick leave
• Life insurance
• Disability insurance