Patient Advocate I (Scheduler)

Patient Advocate I (Scheduler) receives inbound and outbound patient calls, supports health insurance management, and completes scheduling and registration activities in a medical office setting.

Requirements

• Knowledge of medical office procedures and terminology
• Proficient with phone system capabilities and Microsoft Office 365 products
• Previous experience working with an EMR system
• Knowledge of HIPAA regulations
• Patient centered outlook and willingness to problem solve
• Highly detail oriented with excellent follow through to see tasks to resolution
• Strong and clear written and verbal communication skills
• Possesses a high degree of self-motivation and produces high quality work with minimal supervision

Benefits

• Medical, Dental and Vision Insurance
• Generous PTO package and paid holidays
• Company-paid life insurance and long term disability insurance
• Ability to purchase accident insurance, short and long-term disability insurance
• Opportunities for internal training and development
• Retirement Plan eligibility after one month of service with eligibility in company profit sharing