Deployment Engineer

We are looking for a Deployment Engineer to help us deliver our smart automation solutions into customer hands. As a Deployment Engineer, your focus is on the customer, intimately understanding OSARO’s technology and the customer’s needs/environment so that we can design and implement the best solution for the customer.

Requirements

• Assist in onsite deployment operations
• Perform on-site hardware, software, controls, and networking commissioning of robotic systems
• Serve as on-site project manager to coordinate various tasks and resources while working with HQ to prioritize issues and handle client communications
• Develop an understanding of a customer's existing operations and workflows to ensure our systems fit into all customer operational processes
• Log all site issues found on-site into the tracking system for teams in engineering, deployment, and support
• Troubleshoot said issues
• Ensure all system performance expectations are achieved prior to conducting Site Acceptance Testing (SAT) and training with the customer
• Perform ongoing preventative maintenance and upgrades for the customer
• Travel extensively, between 75% and 100%

Benefits

• Health, dental, vision, and commuter benefits
• Generous, flexible vacation time
• Excellent paid parental leave policy with the option for additional reduced and unpaid leave