We are looking for a Deployment Engineer to help us deliver our smart automation solutions into customer hands. As a Deployment Engineer, your focus is on the customer, intimately understanding OSARO’s technology and the customer’s needs/environment so that we can design and implement the best solution for the customer.
Requirements
- Assist in onsite deployment operations
- Perform on-site hardware, software, controls, and networking commissioning of robotic systems
- Serve as on-site project manager to coordinate various tasks and resources while working with HQ to prioritize issues and handle client communications
- Develop an understanding of a customer's existing operations and workflows to ensure our systems fit into all customer operational processes
- Log all site issues found on-site into the tracking system for teams in engineering, deployment, and support
- Troubleshoot said issues
- Ensure all system performance expectations are achieved prior to conducting Site Acceptance Testing (SAT) and training with the customer
- Perform ongoing preventative maintenance and upgrades for the customer
- Travel extensively, between 75% and 100%
Benefits
- Health, dental, vision, and commuter benefits
- Generous, flexible vacation time
- Excellent paid parental leave policy with the option for additional reduced and unpaid leave