Mortgage Servicing Officer IND
OSB GroupBengaluru, Karnataka, India
Posted March 5, 2026
Full Time
About the Company
OSB Group is a UK-based specialist lender and retail savings provider regulated by the PRA and FCA, operating across the UK, Jersey, and Guernsey. The company focuses on niche lending segments such as buy-to-let mortgages, commercial and semi-commercial mortgages, residential development finance, and bespoke residential lending, leveraging a highly skilled underwriting team and efficient processes. OSB’s growth strategy includes strategic acquisitions, notably the 2019 merger with Charter Court Financial Services, which expanded its brand portfolio to 13 specialist lenders. The Group relies on retail savings sourced through online and direct channels, and supports its lending activities with a dedicated operations centre in Bangalore. OSB’s blend of deep sector expertise, a differentiated underwriting model, and a global support infrastructure sets it apart in the specialist lending market.
Job Description
Deliver excellent customer service as the first point of contact, resolving queries and ensuring compliance with regulatory standards.
Requirements
- Previous experience working in an international call centre environment servicing overseas customers
- Customer service, sales or collections experience
- Background in banking, retail, or contact centre environments