Systems Analyst - Experienced

Execute system configuration, customization, maintenance, repair, and design of core systems. Partner with cross system teams to ensure scalable and repeatable technology solutions support business and stakeholder requirements.

Requirements

• Communicate with customer and information technology colleagues in a timely manner to deliver technical solutions to business requirements.
• Utilize ITIL methodology and ticketing software to track and manage incidents, changes, problems, tasks, and demands.
• Execute development, configuration, maintain, and test software based on designs set by senior level developers.
• Partner with business analysts, to lead business stakeholders and cross functional technology teams to execute business requirements.
• Conduct customizations, implementation, upgrades, document management, and support of the business-critical systems.
• Develop clean code, documentation, and follow best practices to ensure the support, upgrades, and maintenance of business systems.
• Proficient understanding of API development, integration, and message protocols (Postman, REST, SOAP, JSON, XML and equivalents) to work across enterprise systems.
• Familiarity working in agile and scrum methodology environment to ensure SDLC timelines and stories are completed.
• Support departmental cross-team project work.
• Ability to integrate data from various back-end web services and databases.
• Serve as an SME through incident management and support escalations and knowledge management use cases.
• Able to exhibit the use of best practices, methods of solution design and debugging.
• Serve as partner to end users in the best solution design to execute technical requirements.
• Ability to develop unit test plans and tests cases, to ensure customizations and configurations are well executed before deploying into production.
• Regular attendance onsite is required.

Benefits

• Competitive total rewards package
• Opportunities to support team member growth and success