Field Desktop Support Tech
OSI DigitalIrvine, California, United States • Fountain Valley, California, United States
Posted March 12, 2026
Full Time
About the Company
OSI Digital provides comprehensive business and technology solutions to optimize performance and enable data-driven outcomes. With over 25 years of experience, they offer a wide range of services including application development, data analytics, digital transformation, and cloud integration. OSI Digital is distinguished by its global team of experts, strong partner alliances with leading technology providers, and successful track record supporting diverse industries from startups to Fortune 500 corporations.
Job Description
We are seeking a highly skilled and detail-oriented VIP/White-Glove IT Support Technician to provide elite, responsive, and discreet technical support to executives, high-profile users, and mission-critical staff.
Requirements
- Provide white-glove, concierge-level technical support to VIP users
- Diagnose, troubleshoot, and resolve hardware, software, networking, and peripheral issues
- Maintain and configure laptops, desktops, smartphones, tablets, and collaboration tools
- Manage executive A/V setup and live support for meetings, presentations, and boardroom technology
- Collaborate with other IT teams to escalate and resolve complex issues quickly
- Ensure security protocols and company policies are followed at all times
- Keep accurate and timely records of incidents, actions, and resolutions using ticketing systems
Benefits
- Full-time job