Serviceberater (m/w/d)
Ostfriesische VolksbankLower Saxony, Germany
Posted March 8, 2026
Full Time
About the Company
Ostfriesische Volksbank, headquartered in Leer, is one of the largest cooperative banks in northwest Germany with a €4 billion balance sheet and 333 employees. The bank operates as a universal institution, providing private and corporate banking services—including specialized support for shipping and inland navigation companies—alongside financing, wealth management, insurance, real‑estate, and online banking solutions. Its core identity is rooted in cooperative principles of self‑responsibility, self‑governance, and solidarity, fostering local independence, customer proximity, and strong regional ties. By combining financial expertise with a commitment to social responsibility, the bank actively supports the local economy, education, and community initiatives, making it a distinctive partner for both clients and employees.
Job Description
Customer Service Advisor to join our team in Kehdingen, providing personalized customer service, processing service transactions, and identifying customer needs.
Requirements
- Personalized customer service for a fixed customer base
- Processing of service transactions in payment and services
- Taking on administrative tasks in customer care
- Identifying customer needs and cross-selling approaches
- Excellent communication skills
- Team spirit, flexibility, and a willingness to engage
Benefits
- 13 salaries + bonuses
- Wealth-effective benefits
- Occupational pension scheme
- Bike leasing
- Company sports community
- Hansefit
- Flexible working hours
- Modern working places
- Project work
- Culture Lab
