Operations Manager

Bond is seeking an Operations Manager responsible for maintaining the safety and security of clients and staff in a NYC homeless shelter. This position requires you to be on call 24/7.

Requirements

• Provide oversight and supervision to the Shift Supervisors
• Assure all Shift Supervisors are trained on appropriate DHS policies
• Provide support to all aspects of building operations
• Work in conjunction with the Director of Social Services to ensure that clients are adhering to DHS mandates
• Ensure that all client rooms are inspected by the Safety Security Officers daily
• Monitor the logging and storage of client property
• Supervise random locker and room searches regularly
• Participate in weekly Interdisciplinary Team meetings
• Monitor reception area and security staff at the front desk, and provide crisis intervention when needed to maintain a safe environment
• Complete and maintain assigned paperwork, i.e., entry logs, incident reports, CPS reports, and all other reports
• Keep critical binders up to date, including monitoring and alerting staff of credential expiration dates, responding to and filing client complaints, and ensuring building inspections are completed and filed
• Create weekly schedules and monitor attendance and timesheet submissions to ensure accuracy
• Approve and submit timecards for payroll
• Monitor overtime hours per pay period
• Participate in the interview and selection process of new staff and train new employees on the procedures of the center
• Other job-related duties assigned by the Program Director

Benefits

• Medical, dental and vision insurance
• Employer paid life insurance, short-term and long-term disability
• Bonus for full-time team members
• Stock option grants at a high growth startup
• Generous vacation policy
• Bond security services for you and your loved ones ($450 value per person)
• 401(k)
• Employee discount
• Flexible spending account
• Health savings account