Manager, Field Service (South Texas)

Join Outset Medical as a Manager, Field Service to oversee a customer-facing workforce that transforms the dialysis landscape. This role involves delivering exceptional customer experience, managing a team of Field Service Engineers, and ensuring timely and quality resolutions to issues. Extensive travel within the United States is required to build relationships with customers and support repairs, escalations, and training.

Requirements

• Bachelor's degree in engineering (Electrical, Electronics, Mechanical, or Fluidics) preferred
• 5+ years of Field Service experience in the Medical Equipment Industry
• Management experience with a proven ability to lead teams, develop talent, and achieve business objectives
• Strong leadership and mentoring skills
• Ability to manage a remote team and coordinate field operations

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance