Customer Support - Voice
Outsourcey GlobalManila, Philippines
Posted January 5, 2026
Full Time
About the Company
Outsourcey Global specializes in end-to-end recruitment process outsourcing, delivering scalable hiring strategies for organizations worldwide. The company excels in sourcing Filipino talent and building remote workforces, while also providing global talent solutions and employer branding support. Its client‑centric approach ensures tailored recruitment that aligns with each client’s culture and business objectives. By combining deep local expertise with a global perspective, Outsourcey Global offers a distinctive, flexible staffing partner that helps clients thrive in a rapidly evolving talent landscape.
Job Description
Join Outsourcey and be part of our mission to revolutionize global talent expansion! This role involves handling inbound customer enquiries via phone and email, scheduling client bookings, and assisting with tracking and processing invoices.
Requirements
- 2.5+ years of proven experience in customer service and/or administrative coordination
- Strong written and verbal communication skills, with a focus on professionalism and clarity
- Excellent scheduling and time-management abilities
- High attention to detail when drafting documents and client correspondence
- Comfortable working across phone and email platforms to manage tasks and communications
- Ability to multitask and remain organized in a fast-paced, dynamic environment
- Experience with quoting, invoicing, or basic business development is a plus
Benefits
- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past
- Career growth and development opportunities