Join Outsourcey and be part of our mission to revolutionize global talent expansion. Help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Requirements
- Significant Amazon Connect experience
- AWS Development & DevOps expertise: Lambda, CDK, SDK, CloudFormation, CI/CD pipelines, Python, Node.js, TypeScript
- Demonstrated experience in a systems integrator or consultancy environment
- Proven experience building and consuming APIs (REST, SOAP, Node-Express, etc.)
- Practical understanding of contact centre platforms (Genesys Cloud CX, Cisco Webex Contact Centre, Zoom Contact Centre, Amazon Connect)
- Strong problem-solving and analytical thinking abilities
- Proven ability to deliver projects in a fast-paced, customer-facing environment
- Adaptable and eager to learn new technologies and platforms quickly
- Collaborative team player who also thrives with autonomy and accountability
Benefits
- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past
- Career growth and development opportunities