Client Care Advisor

OUTsurance has been propelling the South African insurance industry forward for the last 28 years. We offer a fun and inclusive company culture, great rewards and recognition programs, and opportunities for growth and development.

Requirements

• Minimum Matric qualification or equivalent qualification
• FAIS accreditation is essential (RE and Full Qualification)
• Extensive sales and customer service experience
• Previous call centre experience - preferably in a client centric or sales environment
• Resilience
• Sales and/or Client service oriented
• Attention to detail/Quality oriented
• Deadline and results oriented/Work standards
• Initiative
• Enthusiastic and passionate about the job and the company
• Effective at planning and organisation/Work management
• Teamwork/Collaboration
• Judgment/Problem solving
• Adaptability
• Integrity
• Tolerance for stress

Benefits

• A winning, fun and inclusive company culture that embraces diversity
• Great Rewards and Recognition programs
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
• Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
• Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program) and much more...
• Casual Dress Code
• Central office location with shuttles to and from the Gautrain station and Centurion Taxi Rank
• Onsite Clinic, Canteen, Carwash, Barber, Beauty Salon and Sports facilities
• Day care centre during public school holidays
• Maternity Expressing Rooms
• Prayer Rooms