Customer Service Advisor (Zero Carbon Living)
OVO EnergyGlasgow, Scotland, United Kingdom
Posted December 8, 2025
Full Time
About the Company
OVO is a company that aims to solve the climate crisis by providing zero-carbon energy solutions to customers.
Job Description
We are looking for a Customer Service Advisor to provide outstanding service to OVO's customers across the entire customer lifecycle, with a focus on zero-carbon living. The role involves communicating with customers, resolving queries, and promoting OVO's products and services. The ideal candidate will have experience in customer-facing roles, digital experience, and problem-solving skills.
Requirements
- Experience in customer-facing roles
- Digital experience
- Problem-solving skills
- Ability to work in a fast-paced environment
- Strong communication and teamwork skills
Benefits
- 34 days of holiday (including bank holidays)
- Healthcare cash plan or private medical insurance
- Critical illness cover
- Life assurance
- Health assessments
- Gym membership
- Gadget, travel, and cyber insurance
- Workplace ISA
- Will writing services
- DNA testing
- Dental insurance
- Extra holiday buying
- Discount dining
- Culture cards
- Tech loans
- Support for favourite charities with give-as-you-earn donations
- Up to £400 towards any OVO Energy plan
- Personal carbon offsetting
- Great discounts on smart thermostats and EV chargers
- Ultra-low emission car leasing
- Cycle to work scheme
- Public transport season ticket loans
