The Enhanced Care Management (ECM) Lead Care Manager will guide members through their care plans, addressing social determinants of health and providing community-based services. They will form strong, personal connections with members and arrange all necessary services to ensure their comprehensive care.
Requirements
- Frequent in-person visits to members
- Regular face-to-face assessments
- Comprehensive care coordination
- Case management with a heart
- Resource management
- Patient advocacy
- Communication
- Documentation
- Continuous improvement
- Regulatory compliance
- Professional development
- Collaborative mindset
- Genuine empathy & compassion
- Needs assessment & care planning
- Service coordination & navigation
- Client advocacy
- Motivational interviewing
- Problem-solving & decision-making
- Teamwork & collaboration
Benefits
- 401(k)
- dental
- vision
- health
- life insurance
- Flexible schedule
- paid time off
- employee assistance program
- Professional development opportunities