Quality Assurance Specialist
Pacific Health GroupTracy, California, United States
Posted March 24, 2026
56000 - 66000 USD
Full Time
About the Company
Pacific Health Group cares deeply about the people and communities they serve, offering compassionate healthcare services, behavioral health services, and social supports.
Job Description
Quality Assurance Specialist at Pacific Health Group: ensuring quality, compliance, and performance excellence in ECM, CS, BH, and CHW operations.
Requirements
- Bachelor's degree in Healthcare Administration, Public Health, Social Work, or related field.
- 2+ years of experience in quality assurance, care coordination, compliance, or healthcare program auditing.
- Familiarity with ECM, CS, BH, CHW, CalAIM, Medi-Cal, HIPAA, and care coordination workflows.
- Strong analytical and problem-solving skills.
- Excellent documentation, communication, and interpersonal skills.
- Proficiency in CRM/EMR systems and Excel.
- Driver's License and Reliable transportation required for 40% outreach
Benefits
- 80 hours of Paid Time Off (PTO) and Paid Sick Time
- 11 paid holidays per year (including birthday)
- 4 paid volunteer hours per month
- Bereavement leave (including fur babies)
- 90% employer-paid employee-only medical benefits
- Flexible Spending Account (FSA)
- Short-term & long-term disability, AD&D, and Employee Assistance Program (EAP)
- 401(k) with company match
- Professional development and growth opportunities
- Employee discount programs
- Quarterly in-person events