Manager, PX Compliance and Continuous Improvement
Pacific Life ReLondon, England, United Kingdom
Posted February 27, 2026
Full Time
About the Company
At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team, comprising some of the best minds in the industry, is not afraid to disrupt and challenge industry thinking to provide the best life, critical illness, income protection, hospital cash and savings & retirement products and services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. We pursue personalised, bespoke solutions for every one of our clients and our commitment to cutting-edge technology reflects our ambition to offer the most sophisticated answers to the most challenging reinsurance questions. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia and a new global HQ in Bermuda. With over 700 employees across the globe, we take pride in our inclusive culture, underpinned by our principles and behaviours, providing an environment where everyone can grow and develop. We are equally proud of the security and freedom we possess from having the backing of our parent company Pacific Life. With a heritage of more than 150 years, Pacific Life provides strength and resilience to our business which enables us to bring our fresh and dynamic approach to the marketplace. To find out about our latest vacancies, please visit the careers section on our website: www.pacificlifere.com
Job Description
We're seeking a People Experience (PX) Compliance and Continuous Improvement Manager to join our Global People and Workplace Services team in London, UK. As a PX Compliance and Continuous Improvement Manager, you'll drive global compliance strategies and support improvement opportunities for the PX organization.
Requirements
- Deploy PX compliance strategies, standards, processes, and tools
- Act as PX liaison to Head of Audit and Compliance and Operational Risk and Resilience teams
- Manage global controls and associated processes for Internal Audit and Internal Controls for Financial Reporting
- Facilitate new internal PX audits end to end
- Maintain strong relationships with HRBPs and COEs to track and drive compliance efforts across PX
- Maintain documentation and reporting for audits, regulatory reviews, and internal governance
- Review PX policies and processes to ensure compliance with applicable regional regulations
- Act as a trusted advisor to PX teams on compliance and operational excellence
- Review risk factors and data/metrics to support identification of PX process improvement opportunities
- Support process documentation and role and responsibility definition for new service offerings across PX
- Support initiatives to streamline and optimize PX processes, leveraging data and stakeholder feedback
Benefits
- 25 days of annual leave with option to buy/sell more days
- Adoption and fertility leave
- Generous enhanced parental leave
- Comprehensive private insurance coverage for employee and dependents
- Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
- Optical benefits
- 15% combined employee/employer contributions
- Subsidized gym membership
- Access to Employee Assistance Program
- Cycle to Work and Electric Car Salary Sacrifice Scheme
- Time off for volunteering
- Charitable matching of employee donations
