CUSTOMER SERVICE REPRESENTATIVE- ONSITE

As a Customer Service Representative for Packaging Corporation of America, you will provide superior service to customers, responding to inquiries and resolving complaints. You will also coordinate customer requests and serve as a link between the customer and internal departments.

Requirements

• Receive, process, and track assigned orders
• Consult with internal departments to ensure order completeness and accuracy
• Communicate with customers and internal departments regarding customer accounts/orders
• Coordinate customer requests and resolve complaints
• Maintain organized customer files
• Manage on-hand inventory levels and reconcile to customer orders

Benefits

• Paid Vacation: Three (3) weeks per calendar year
• Paid Holidays
• Medical, dental, and vision benefits
• Life, AD&D, and disability coverages
• 401k plan with employer matching contributions