Senior Customer Service Representative
Packaging Corporation of AmericaDenver, Colorado, United States
Posted January 7, 2026
54000 - 81000 USD year
Full Time
About the Company
Packaging Corporation of America (PCA) is an ideas and solutions company that seeks to be the leader in helping customers package, transport and display products.
Job Description
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company that seeks to be the leader in helping customers package, transport and display products. The Senior Customer Service Representative is responsible for providing superior service to customers, responding to inquiries, receiving new orders, and resolving complaints.
Requirements
- Education equivalent to high school diploma required.
- Five (5) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining/building strong positive customer business relationships.
- Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook
Benefits
- Three (3) weeks paid vacation per calendar year
- Paid holidays
- Medical, dental, and vision benefits
- 401k plan with employer matching contributions
- Life, AD&D, and disability coverages
