Packback is a Chicago-based education technology company that leverages Instructional AI to scale high-quality pedagogy. Its flagship products—Packback Questions, an AI-augmented discussion platform, and Packback Deep Dives, an AI-driven writing and research tutor—empower students to master critical thinking, writing, and research skills while cultivating their unique voices. By focusing on pre-submission coachable moments, Packback shifts the traditional EdTech paradigm from scoring to transformative learning outcomes. The company’s distinctive approach blends mastery-based learning with AI to help educators deliver personalized, outcome-driven instruction at scale.
Open Positions
Senior Revenue Operations Analyst
5+ years of experience in Revenue Operations, 3+ years of experience in Lightdash, Advanced SQL and Salesforce experience
Senior Customer Success Manager
4+ years of customer-facing experience, high-volume account management, and training/presentation delivery