Communications and Social Media Specialist

Paddle is seeking a Communications & Social Media Manager to help shape the company's presence across earned and owned channels. The successful candidate will manage the company's social media activity, translate campaigns and product updates into engaging posts, and support the Head of Comms with press office operations.

Requirements

• Manage Paddle's day-to-day social media activity across LinkedIn, X, and other key channels.
• Translate campaigns, product updates, and cultural moments into engaging, high-quality posts.
• Monitor mentions, comments, and sentiment; triage issues using clear escalation playbooks.
• Support the Head of Comms with press office operations: coverage tracking, briefing packs, and media list management.
• Draft and proof short releases, quotes, and talking points based on approved messaging.
• Compile and circulate weekly coverage reports and social dashboards.
• Maintain comms and social calendars, trackers, and templates for efficiency.
• Partner with Customer Support and Risk teams to ensure consistent tone and swift responses.
• Build relationships with internal teams to source stories, thought leadership, and culture moments.

Benefits

• attractive salaries
• stock options
• retirement plans
• private healthcare
• well-being initiatives
• unlimited holidays
• 4 months of paid family leave regardless of gender