Customer Support Associate
PadletSingapore, Singapore
Posted September 12, 2025
60000 - 60000 SGD year
Full Time
About the Company
Padlet is a software company dedicated to enhancing collaboration and communication by offering intuitive digital boards. Our platform enables users to share ideas, files, and feedback in a visually appealing and user-friendly environment, fostering creativity and productivity. What sets Padlet apart is its commitment to simplicity and beauty, making complex tasks accessible and enjoyable for teams of all sizes.
Job Description
Padlet is a software company focused on creating a positive online learning environment for kids. They are seeking a Customer Support Associate to provide world-class support by exceeding expectations and advocating for customers. The role involves resolving customer inquiries, identifying product issues, and collaborating with other teams to improve processes and products.
Requirements
- Ability to provide support fluently in English
- Genuine curiosity about people and business
- Experience in direct customer or client-facing roles
- Strong organizational, analytical, written and verbal communication skills
- Superb attention to detail
- Ability to quickly adapt to new situations and think on your feet
Benefits
- Medical and dental insurance
- Stock options
- Catered lunches and dinners
- Military grade snacking
- Parental leave
- 20 vacation days
- Sickness and bereavement days
- New phone every year
- Badassery budget
