ICRC-Intake Specialist
Padmore Global Connections LLCIndianapolis, Indiana, United States
Posted January 5, 2026
Contract / Temporary
About the Company
Padmore Global Connections LLC (PGC) delivers cutting‑edge technology and project‑management solutions from offices in New Jersey, Massachusetts, Virginia, and North Carolina. The firm specializes in project and program management consulting, datacenter migrations, government technology services, supply‑chain and transportation management, security‑technology consulting, and managed‑services consulting. PGC’s differentiated approach blends deep industry expertise with scalable, technology‑driven strategies that enhance operational efficiency and safeguard digital assets. Committed to excellence, integrity, and client satisfaction, PGC partners with organizations across sectors to drive sustainable growth and community impact.
Job Description
Candidate provides timely, professional responses to public contact with the Commission, requiring strong organization, interpersonal skills, and sound judgment.
Requirements
- Respond to online inquiries regarding the filing of complaints
- Effectively interview potential Complainants
- Analyze and summarize information received from online inquiries
- Prepare investigative work case files for investigations
- Send Notice of Complaints and interrogatories to relevant parties
- Provides excellent customer service, via telephone and in person
- Responsible for monthly reporting
- Analyze and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
- May be responsible for drafting appropriate motions before the Commission
- Research databases for correct contact information for relevant parties and witnesses
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Retirement plan
- Life insurance
- Disability insurance