Account Manager- Dallas, TX

PagerDuty is seeking an Account Manager to join their customer-focused team. The ideal candidate will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes.

Requirements

• 7+ years of combined customer-facing experience
• 4+ years of proven success managing renewals and growth within a SaaS environment
• Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker
• Bachelor's degree or equivalent experience

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs