The Customer Sales Representative for Specialty Coatings will provide customer service support in an office/warehouse environment, managing incoming orders, handling customer inquiries, and proactively reaching out to preferred end-users.
Requirements
- Manage customer service activities, including handling customer calls, emails, and inquiries, as well as processing purchase orders, quotes, and emails.
- Assist outside sales teams by providing support on pricing, order updates, tracking information, and other inquiries.
- Prepare domestic and international shipping paperwork, ensuring timely and accurate shipments.
- Perform occasional warehouse tasks to support delivery schedules and ensure smooth order fulfillment.
- Develop and maintain relationships with outside vendors for material purchasing.
- Maintain a professional demeanor to meet customer service and quality expectations.
- Process sales transactions in accordance with company guidelines using POS devices.
- Properly dispose of waste materials in compliance with company and governmental regulations.
- Assist with periodic or annual store inventories.
- Participate in special projects as assigned.
Benefits
- 401(k) program with company match
- Generous benefits package for full time employees, including medical, dental, vision, and company paid life and disability insurance
- 3 weeks Paid Time Off
- Weekends off
- Weekday schedule 8am-5pm