DFR Product Implementation Specialist

Paladin is a leading innovator in autonomous drone technology for public safety. We seek a DFR Product Implementation Specialist to ensure our first responder partners can fully leverage our UAV technology to enhance their operations.

Requirements

• Conduct comprehensive onboarding sessions for new clients
• Develop and deliver customized training programs for clients
• Travel to client locations as required to provide hands-on training and support
• Serve as the primary point of contact for existing customers
• Gather feedback from users on system performance, usability, and features
• Monitor client usage and engagement
• Collaborate with the sales and marketing teams
• Maintain detailed records of client interactions, feedback, and training activities