Service Coordinator lll

Palmetto is a leading clean tech company that accelerates the transition to a clean energy future. This role is part of the Service Operations team, responsible for managing post-PTO service requests and ensuring timely resolution, accurate scoping, and efficient resource allocation.

Requirements

• BS/BA is preferred
• 2+ years of experience in a service coordination, operations, or customer support role in a high-volume environment
• Strong organizational and time management skills
• Ability to make decisions under ambiguity
• Customer-first mindset with strong communication skills
• Experience working with CRM or service management platforms (Salesforce preferred)
• Attention to detail
• Ability to work cross-functionally and manage multiple stakeholders
• Proactive, resourceful, and comfortable operating in a fast-paced, evolving environment

Benefits

• Unlimited PTO
• Medical, dental, and vision coverage
• Paid parental leave
• Retirement plans