Conduct on-site visits to customers with overdue payments, communicate with customers to understand repayment difficulties, and verify customer information in the system.
Requirements
- Prior experience in loan collection, field recovery, or related financial services
- Good communication and negotiation skills
- Ability to handle difficult customers professionally
- Strong sense of discipline and accountability
- Ability to work under pressure
- Proficiency in local languages
- Basic English communication required
- Honesty, reliability, and familiarity with local geography and market environment