The Medical Assistant is responsible for assisting healthcare professionals in providing care to their patients.
Requirements
- Provides general back-office support to physicians.
- Assist provider with exams as needed.
- Stock and monitor inventory levels of medical supplies.
- Monitor and maintain medication sample closet.
- Prepare and assist patient for testing.
- Obtain results for exams as requested.
- Answer patient calls and respond in a prompt and professional manner.
- Responsible for final review of chart after chart prep.
- Train back-office staff on an as needed basis when requested by Office Administrator.
- Responds and complies with requests for information via most appropriate method, including fax.
- Responsible for completing all requests within timeframes as established by office policy.
- Follow rules and regulations of confidentiality protection as it relates to patient information.
- Delivers information to patient care or other designated areas including provider offices.
- Completes the referral process on specific procedures when requested to do so by Office Administrator.
- Provides leadership and guidance for excellent customer service.
- Communicates and engages effectively with others.
- Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.
- Follows and maintains policy and procedures.
- Perform other duties and responsibilities as required, assigned, or requested.