Senior Implementation Project Manager

Lead enterprise implementations by combining strong business acumen, strategic project management, and product expertise. Guide customers through system integrations, process transformation, and organizational change while helping them maximize value from the platform.

Requirements

• 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology.
• Strong business acumen with the ability to understand and improve customer processes.
• Proven ability to lead process discovery and mapping workshops and translate findings into actionable solutions.
• Excellent written and verbal communication skills with experience engaging both operational users and executive stakeholders.
• Ability to handle difficult conversations, negotiate priorities, and manage expectations.
• Experience driving executive-level escalations and influencing outcomes.
• Highly organized, adaptable, and effective in fast-paced, ambiguous environments.
• Experience in manufacturing, supply chain, or process improvement (Lean/Six Sigma) is strongly desired.

Benefits

• 100% coverage of health, dental, and vision for you and your dependent
• Competitive compensation philosophy
• Unlimited PTO
• 13+ paid holidays
• Company-sponsored wellness stipend
• Pre-tax Commuter and FSA/Dependent Care FSA
• 401(k) plan
• Employee recognition program