Account Manager, HME Provider Sales

Parachute Health is transforming post-acute care through a digital ordering platform for medical equipment and supplies. We're seeking an Account Manager to build strong client relationships, identify growth opportunities, and address customer concerns to ensure long-term retention and satisfaction.

Requirements

• Serve as the primary point of contact for a portfolio of suppliers
• Regularly communicate with customers to understand their needs, goals, and challenges
• Conduct onsite business reviews, monitor customer usage, and address issues or concerns
• Collaborate with internal teams to resolve client challenges and enhance client satisfaction
• Develop strategies to ensure customer retention and reduce churn
• Identify opportunities to upsell or cross-sell additional products and collaborate with internal sales teams

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Remote-First Company with a NYC office
• Equity Incentive Plan
• Annual Company-Wide Bonus (up to 15%)
• Flexible Vacation Policy
• Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
• Monthly Internet Stipend
• Annual Home Office and Wellness contribution
• Co-Working Space Reimbursement
• Annual stipend for education and development