Parts Professional
Parallel AgFort Dodge, Iowa, United States
Posted April 8, 2026
Full Time
About the Company
Parallel Ag is a company that values service, honesty, and communication, and is committed to its customers and employees.
Job Description
Parallel Ag is looking for a highly motivated Parts Professional to support customers and other departments in the dealership, with a focus on legendary customer service and sales of parts and services.
Requirements
- Offering legendary customer service to customers
- Sell product and/or services to repair the problem and meet the customer's needs
- Assist in keeping the parts department clean and orderly
- Fills and prepares orders, via phone or in person, for shipment or for customer pickup
- Provide service technicians with parts as required
- Check open tickets on a regular basis
- Assist in handling customer complaints and concerns in a professional manner
- Maintain team environment
Benefits
- Generous compensation package
- 401k retirement plan with company match
- Health, Dental, Vision and Life insurance
- Vacation and sick time off
- Advanced training programs