Customer Advocacy Manager

We are seeking a Customer Advocacy Manager to amplify the voices of our customers, drive engagement among current and prospective customers, and elevate our market presence.

Requirements

• 3–5+ years of experience in customer advocacy, community management, customer success, event management, or related fields.
• Exceptional relationship-building skills with educators, district leaders, and internal teams.
• Strong writing, interviewing, and storytelling ability.
• Comfortable working with CRM and engagement tools.
• Experience managing speakers, content pipelines, and/or conferences is a plus.
• Highly organized with strong follow-through and operational rigor.

Benefits

• Employer-paid health insurance (including dependent coverage)
• Employer-matched 401K retirement savings program from day 1
• Paid Parental Leave
• Stock options
• Health + wellness reimbursements
• PTO that increases each year
• 15 paid holidays, including your birthday!