Specialist - IT ETRM System (Lead/Principal)

Support the ION RightAngle application and related system customizations and integrations. Strong systems support, communication and organizational skills with focus on customer service.

Requirements

• Excellent customer service, interpersonal, communication and team collaboration skills.
• 5 years of experience in application support.
• Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities.
• A strong understanding of SQL and relational database concepts.
• Familiarity with SDLC processes such as Agile, Waterfall, etc..
• Experience working with ticketing systems such as Remedy, ServiceNow.
• Familiarity with front to back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory and Settlements.
• Ability to create complex pricing provisions and report views.
• Capable of testing business scenarios in RightAngle from deal capture to invoicing.
• Excellent analytical and problem-solving skills, strong organizational skills, attention to detail.
• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards.

Benefits

• Competitive Benefits
• Meaningful Extras
• Unmatched Value