We are looking for a seasoned ServiceNow expert to lead the technical evolution and strategic direction of our ServiceNow platform. This hybrid role blends deep engineering expertise with product ownership and solution architecture, requiring a strong ability to engage with business stakeholders, translate strategic needs into scalable solutions, and drive prioritization across competing demands.
Requirements
- Manage stakeholder relationships to facilitate effective request intake, prioritization, and alignment of platform initiatives with strategic business objectives.
- Balance technical feasibility, business impact, and resource availability to drive decision-making.
- Act as a trusted advisor to senior leadership on platform capabilities, risks, and opportunities.
- Architect and lead complex ServiceNow implementations across ITSM, ITOM, HRSD, and custom applications.
- Define and enforce development standards, governance models, and platform best practices.
- Oversee internal and external development teams, ensuring high-quality, maintainable code and configurations.
- Facilitate ongoing engagement with business units to understand needs, gather requirements, and define value-driven use cases.
- Lead backlog management, sprint planning, and release coordination, ensuring transparency and alignment with business goals.
- Design scalable, secure, and integrated ServiceNow solutions that support cross-functional workflows and enterprise automation.
- Evaluate new ServiceNow capabilities and third-party integrations to enhance platform functionality.
- Ensure architectural consistency and alignment with enterprise IT strategy.
Benefits
- Dynamic, entrepreneurial, and international work environment.
- Culture that values diverse perspectives and innovative thinking.
- Long-term career growth in a global, client-focused organization.
- Supportive and open team culture.
- Exposure to the private markets industry and mentorship from top professionals.
- Competitive compensation, performance-based incentives, and long-term benefits.
- 20 vacation days annually and a one-month sabbatical every five years.
- Hybrid work setup for flexibility and balance.
- Education assistance, on-the-job training, and career development programs.
- Fun team events and volunteer opportunities to give back to the community.
