Team Lead, Customer Solutions (Service Select)
Parts TownIllinois, United States • City of Plattsburgh, New York, United States • Fort Wayne, Indiana, United States
Posted May 29, 2026
49524 - 66835 USD
Full Time
About the Company
Parts Town is a fast-growing distributor of restaurant equipment, HVAC and residential appliance parts.
Job Description
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, Parts Town is looking for a Team Lead, Customer Solutions to lead and develop the Customer Solutions Team.
Requirements
- 2+ years of experience in a customer facing role (preferably over the phone)
- Stellar organizational skills and ability to multitask
- Proficiency in Microsoft Office, Salesforce, SAP, and HighJump
Benefits
- Quarterly profit-sharing bonus
- Hybrid work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options
- Health insurance
- 401k/401k match
- Employee assistance programs
- Time away
- Paid parental leave
- Professional development opportunities