Data Migration Specialist

The Data Migration Specialist plays a critical role in onboarding new PatientNow clients by managing the accurate and timely migration of customer data into the platform.

Requirements

• Clean, normalize, and map incoming client data to ensure consistency and usability within the PatientNow platform
• Execute data imports using internal tools and pre-built templates while ensuring data integrity and completeness
• Identify, troubleshoot, and resolve data-related issues throughout the implementation lifecycle
• Communicate directly with clients to collect data files, clarify requirements, and guide them through migration best practices
• Perform detailed quality assurance to validate imported data, ensuring accuracy and alignment with defined project scope
• Maintain thorough documentation of data mappings, import history, validation results, and issue resolution for audit and support purposes
• Work closely with Development Operations to monitor, prioritize, and complete data import tasks within defined SLA expectations
• Contribute to the continuous improvement of migration processes, templates, internal tools, and documentation
• Partner with Product and Engineering teams to escalate data structure limitations, identify integration needs, and provide feedback on customer pain points
• Configure and maintain automated lead intake solutions that connect client websites with the PatientNow EMR system, ensuring accurate and timely creation of prospective patient records

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan