Principal Specialist - IT ETRM Systems - 2610001299
Patriot AdvertisingHouston, Texas, United States
Posted April 2, 2026
Full Time
About the Company
Patriot Advertising specializes in high‑impact advertising and marketing solutions for the recruitment industry, offering services such as recruitment advertising, B2B marketing, social media recruitment, and small business branding. They deliver consistent brand positioning and measurable results across all media, leveraging a hands‑on, real‑time approach to maximize visibility and recruitment outcomes. What sets Patriot apart is its client‑centric focus that blends creative branding with data‑driven tactics, ensuring each client stands out in a competitive market. By prioritizing client success, Patriot positions itself as a trusted partner for businesses seeking to differentiate their products or services and achieve tangible growth.
Job Description
The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations, requiring strong systems support, communication, and organizational skills with a focus on customer service.
Requirements
- Interact daily with end-users, developers, and managers to support and enhance RightAngle
- Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions
- Field questions from end-users and assist with data issues
- Create and maintain system functional design documents
- Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases.
- Follow defined change management procedures and internal guidelines
- Availability to support after hours on business-critical situations and scheduled tasks
- Contributes to the best practice library and mentors other team members
- Must be able to work on multiple simultaneous tasks with limited supervision
- Ensure requirements are being met in accordance with corporate compliance
- Ensure proper communication at all levels of the organization