Italian Speaking E-commerce Support Specialist -Remote in Greece

Provide outstanding support to Italian-speaking customers through email, chat, and phone inquiries, assisting with product information, order status, returns, and payment processes, resolving customer complaints, and managing customer orders accurately and efficiently.

Requirements

• Fluency in Italian and English, both written and spoken.
• Previous experience in customer support or e-commerce roles is highly desirable.
• Strong interest in e-commerce and knowledge of online shopping trends.
• Excellent communication skills with a commitment to providing exceptional customer service.
• Familiarity with customer service software and CRM applications.
• Ability to work independently and manage inquiries in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year