Customer Success Manager
PavagoPanama
Posted May 19, 2026
Full Time
About the Company
Pavago connects businesses with affordable global talent to stimulate local growth through international expertise.
Job Description
Customer Success Manager (CSM / Account Manager) role involves managing client relationships, driving product adoption, and protecting + growing revenue across a portfolio of accounts.
Requirements
- 2–3+ years of experience in Customer Success, Account Management, or client-facing SaaS or service roles
- Experience with Salesforce, HubSpot, or similar CRM platforms
- Experience using customer success platforms such as Gainsight, ChurnZero, Totango
- Strong presentation and communication skills
- Comfortable leading QBRs, demos, and strategic client reviews
- Strong organizational and account management abilities