Head of Client Operations

We’re hiring a high-ownership Head of Client Operations to lead client delivery, campaign performance, retention, and operational execution inside a fast-growing startup environment.

Requirements

• Experience leading client operations, account ownership, delivery operations inside fast-growing startups or agencies
• Strong background in cold email, lead generation, outbound operations
• Hands-on expertise with deliverability, inbox placement, domain warm-up, campaign optimization, cold email copywriting
• Ability to personally troubleshoot campaigns without relying entirely on technical teams
• Strong understanding of APIs, automations, workflows, operational systems

Benefits

• Flexible U.S. Time Zone Collaboration
• Direct ownership over client success and delivery operations
• High-impact role inside a scaling startup environment
• Opportunity to shape systems, operations, client delivery standards
• Strong autonomy and decision-making ownership
• Exposure to AI workflows, cold email infrastructure, startup scaling operations