Head of Client Operations

We are looking for a Head of Client Operations who has experience operating inside a growing startup environment and can own everything that happens after a client signs. The role requires someone who understands the realities of scaling startups — changing priorities, imperfect systems, fast iteration, and high ownership.

Requirements

• Experience leading client delivery, operations, or account ownership within a growing startup or early-stage company
• Background in cold email agencies, lead generation, or similar high-velocity environments
• Hands-on expertise in cold email strategy, copywriting, deliverability, warm-up, and inbox placement
• Ability to personally write copy and troubleshoot campaigns when needed
• Technical enough to understand APIs, automations, and data flows without relying heavily on engineering
• Daily, practical use of AI tools for real operational work
• Strong problem-solving skills and comfort working in environments where systems are still being built