Head of Client Operations

We are hiring a Head of Client Operations to lead client delivery, campaign performance, retention, and operational execution in a fast-growing startup environment.

Requirements

• Experience leading client operations, account ownership, and delivery operations inside fast-growing startups or agencies
• Strong background in cold email, lead generation, and outbound operations
• Hands-on expertise with deliverability, inbox placement, domain warm-up, campaign optimization, and cold email copywriting
• Ability to personally troubleshoot campaigns without relying entirely on technical teams
• Strong understanding of APIs, automations, workflows, and operational systems
• Daily practical use of ChatGPT, Claude, and AI workflow tools

Benefits

• Remote work opportunity