Implementation Consultant to lead clients through successful software implementation projects from kickoff through post-launch support. Combines project coordination, business process analysis, system configuration, user training, and client relationship management.
Requirements
- 3+ years of experience in software implementation, onboarding, technical consulting, or client success
- Experience working with SaaS or cloud-based software platforms
- Strong understanding of business workflows, operational processes, and system implementation lifecycle
- Excellent verbal and written communication and presentation skills
- Experience managing project timelines and stakeholder expectations
- Technical aptitude with the ability to quickly learn new platforms and systems
- Strong troubleshooting and analytical problem-solving skills
- Experience supporting data migration and system integration projects
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
- Vision Insurance
- Dental Insurance