Senior AI Prompt Engineer – Digital & AI Team

Payoneer is looking for a Senior AI Prompt Engineer to design, develop, and optimize AI Agent experiences built on the Zowie AI platform. The successful candidate will engineer the prompts, system instructions, guardrails, and multi-turn conversational flows that power our customer-facing AI Agents across chat and email-automation channels.

Requirements

• Design, write, and optimize AI-driven conversational experiences
• Engineer and maintain reusable prompt frameworks, templates, and conversation patterns
• Define and refine AI Agent behavior across user scenarios, edge cases, error states, escalation paths, and regulatory/compliance requirements
• Build and maintain prompt evaluation pipelines
• Collaborate cross-functional with Product, Engineering, AI/ML, CX, and Operations teams

Benefits

• Competitive salary
• Stock options
• Opportunity to work with a global team
• Chance to make a significant impact in the fintech industry