Operations Associate (KYC Analyst and Customer Support)
PayretoMakati, Philippines
Posted April 16, 2026
Full Time
About the Company
Payreto is a leading Knowledge Process company specializing in customizable operations solutions for financial institutions. Our core services include Onboarding as a Service, Payments as a Service, Finance as a Service, and Contact as a Service, all designed to enhance operational excellence. Payreto's commitment to global reach, expertise, and a culture of world-class support sets us apart as a trusted partner in the financial services industry.
Job Description
We are seeking a Project-Based Operations Associate (KYC Analyst and Customer Support) to support onboarding, verification, and ongoing due diligence processes, as well as answering calls / inquiries from clients’ customers.
Requirements
- Open to fresh graduates
- Basic understanding of KYC/AML concepts
- Strong attention to detail and willingness to learn
- Ability to align with business goals and objectives
- Strong analytical, investigative, and decision-making skills in a compliance environment
- Understanding of AML screening and fraud indicators
- Strong written and verbal communication skills
- Professional mindset with the ability to perform accurate, risk-based assessments in a fast-paced environment
- High attention to detail and accuracy
- Strong sense of integrity and confidentiality
- Analytical and critical thinking skills
- Ability to follow procedures and apply judgment in ambiguous cases
- Good time management and ability to meet deadlines
Benefits
- Competitive Salary Packages
- Professional Development Opportunities
- Hybrid Work Setup
- Equipment Provided
- Day 1 HMO
- Life Insurance
