Customer Relations Executive

Paysafe is a leading payments platform seeking a Customer Relations Executive with English language skills. The role involves creating a positive customer experience and supporting customers via phone, email, or chat. The company offers a range of benefits, including time off, flexibility, health insurance, and career development opportunities.

Requirements

• Fluent command of English
• Computer literacy and familiarity with Microsoft Office (Outlook, Word, Excel)
• Previous experience in customer service is a plus
• Strong attention to detail and problem-solving mindset
• Readiness to take ownership and responsibility
• Willingness to work in an international, fast-paced environment

Benefits

• 25 days of annual paid leave, plus additional days off based on length of service
• 4 paid volunteering days per year through our Paysafe Giving CSR initiative
• Summer Hours during the summer period
• Hybrid working model: work from home and spend an average of three days per week at our Sofia office
• Enhanced luxury health insurance including dental care and coverage for prescription glasses
• Free Multisport card for access to gyms and wellness facilities
• Nanny Allowance
• Access to a wide range of soft skills, business, and technical training programs
• Multiple career progression opportunities within a dynamic in-house business
• Team events and a variety of internal networks and committees
• Referral bonus for successful hires
• Free parking, including designated spaces for bikes and electric scooters
• Internet and Hybrid Model Travel Allowance